JNxcel Salon Products (formerly known as J & N Enterprises) has been supplying quality beauty products to salons and salon professionals for over 25 years. We are a family owned and operated business and are known throughout the industry for our honesty, integrity and strong commitment to customer service and satisfaction. We are truly devoted to our business and handle it with utmost professionalism. We would like to welcome you and provide you with the same personal service that has kept our customers coming back for many years.
We specialize in offering the best quality products at the best pricing available. If you have any questions or comments about any of the items we offer, please feel free to contact us. We look forward to hearing from you and want to make every experience you have with our company as effortless and as comfortable as possible.
Our online store, jnxcel.com, is a secure shopping site protected with SSL encryption, which is the highest level of encryption available in commercial web browsers. We will never sell or share your personal information with any other company or online site.
**We will always be happy to take your orders by telephone.
Our contact information:
By standard mail:
JNxcel Salon Products
12906 W Roy Rogers Rd
Peoria AZ 85383
(between 9 a.m. and 9 p.m. mountain time)firstname.lastname@example.org
Most orders are shipped within 24 to 48 hours. Orders received on Saturday or Sunday will be shipped the following Monday or Tuesday. If that Monday is a holiday, the orders will be shipped on Tuesday or Wednesday. We ship from the state of Arizona via the United States Postal Service. There is a flat rate shipping charge of $7 (unless otherwise specified) per order for Parcel Post within the United States. Shipping to domestic locations usually takes between 3 to 7 days. If you choose to have your order shipped Priority Mail within the United States, there will be a flat rate of $15 per order. There is a flat rate of $25 for standard shipping for most* orders shipped to Canada and a flat rate of $45 for standard shipping for most* orders shipped to other countries outside the United States.
*Large or heavy orders to Canada and other countries outside the United States may incur an additional charge, which would be revealed to the purchaser before shipping.
Please note: There is free standard shipping within the United States when Xcel and/or The Perfect Hair Weaver Foiling Combs are purchased. However, if other items are purchased at the same time as these products the normal shipping rates will apply.
If you have any questions or concerns about the shipping charges, please feel free to call us.
In order to keep our prices as low as possible our return and exchange policy is as follows:
We at JNxcel Salon Products offer you our 100% satisfaction guarantee on most items. Merchandise must be unused and in its original purchase condition. Please contact us within 7 days of receipt for an exchange or full refund of the item you have purchased. We will respond within 48 hours providing you with a return address and complete shipping instructions. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 10% RESTOCKING FEE.
Please note: We can only refund the original shipping charge if we made a mistake in sending the wrong item to you or if the item is defective in any way.
If you should have any questions in regard to the status of your order, please contact us by email or by telephone and we will be glad to help you.
Contact us: 800.832.7208